LEGAL
Privacy Policy
SalonOne · Last updated:
On this page
1. Introduction
Welcome to SalonOne (“we,” “our,” or “us”). SalonOne is operated by VersCa Beauty Corp. We are committed to protecting your privacy and handling your data in an open and transparent manner.
SalonOne helps salons and beauty businesses see and manage their appointments, customers, and customer messages from the booking and marketing platforms they already use, in one place. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the SalonOne application, website, and related services (the “Service”).
Please read this Privacy Policy carefully. If you do not agree with it, please do not use the Service.
2. Who This Policy Covers
- Salons: businesses, their owners, and their staff who create a SalonOne account and connect their platform accounts (“you”).
- Salon customers: people who book with, or send enquiries to, a salon that uses SalonOne. We process this information on behalf of, and under the instructions of, that salon. Questions about how a salon uses customer information should be directed to that salon.
3. Information We Collect
3.1 Information you provide
- Name and contact information of the salon and its staff (email address, phone number).
- Business details, such as business name, address, and time zone.
- Settings you select, including the permission levels for the platforms you connect.
3.2 Information from platforms you connect
When you connect a platform, we receive only the data that platform makes available under the permissions you approve. Depending on the platforms you connect, this may include:
- Appointments and bookings: the service booked, date and time, status, and staff member.
- Customer details attached to a booking or enquiry: name, email address, and phone number.
- Service requests (forms) and messages exchanged with customers, for example through Thumbtack.
- Calendar events from a connected Google Calendar.
- Services, availability, and booking settings configured on the platform.
- Domain and DNS information, if you connect a GoDaddy account.
- Files you import, such as appointment or customer exports.
We also store the access tokens and API keys needed to keep each connection working.
3.3 Information collected automatically
- Log data, such as IP address, access times, and errors.
- A record of connection checks, syncs to connected platforms, and incoming notifications from them, used to show you the status of each connection.
4. How We Use Information
- To provide the Service, including showing bookings from all connected platforms in one list.
- To create, change, or cancel bookings, services, and calendar events when you ask us to.
- To read and reply to customer enquiries and messages when you ask us to.
- To check that your connections are working and tell you when one needs attention.
- To maintain, secure, and improve the Service, and to detect and troubleshoot problems.
- To communicate with you about your account and the Service.
- To comply with legal obligations.
We do not use customer information to advertise to salon customers, and we do not use it to build profiles for any purpose other than providing the Service to the salon.
5. Connected Platforms
SalonOne can connect to third-party platforms, including Calendly, Wix, Google Calendar, Thumbtack, Vagaro, ClassPass, Fresha, and GoDaddy. When you connect one:
- You authorize SalonOne to access that account within the permissions you grant during the platform’s own sign-in or authorization step.
- We act on the account only to carry out the features you use and the actions you request.
- You can revoke access at any time, from SalonOne’s settings or from the connected platform’s integrations section. After access is revoked we stop using the account and delete the access tokens we hold for it.
Each platform’s handling of your data is governed by its own privacy policy, which we encourage you to read.
Google user data
SalonOne’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use Google Calendar data only to view, read, and delete events for the connected salon, and we do not use it for advertising.
6. Data Sharing and Disclosure
We do not sell, rent, or use personal information for cross-context behavioral advertising. We may share information only:
- With the salon: information about a salon’s customers is available to the salon’s authorized users.
- With connected platforms: when you ask us to act on a platform, for example to create a booking or send a message, we send that platform the information needed to do it.
- With service providers: companies that host or operate parts of the Service for us, under obligations to protect the information.
- For legal reasons: if required by law or in response to valid legal requests.
- In a business transfer: in connection with a merger, sale of assets, or acquisition.
7. Data Security
We use appropriate technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. These include encrypting stored platform credentials, transmitting data over encrypted connections, and limiting access to authorized people. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We keep information for as long as needed to provide the Service and for the purposes in this Policy, unless the law requires or permits a longer period. Booking and customer information shown from a connected platform remains held by that platform; when you disconnect a platform or close your account, we delete the access tokens and the copies we hold within a reasonable time, except where we must retain information for legal, accounting, or security purposes.
9. Your Rights
Depending on where you live, you may have the right to:
- Access: ask what personal information we hold about you.
- Correction: ask us to correct inaccurate or incomplete information.
- Deletion: ask us to delete your personal information, subject to legal obligations.
- Portability: ask for a copy of your information in a commonly used format.
- Withdraw consent: where we rely on consent, withdraw it at any time.
Residents of some U.S. states, such as California, may have additional rights under state privacy laws. We will not discriminate against you for exercising your rights. Salon customers may contact the salon directly, or contact us and we will pass the request to the salon. To exercise your rights, use the contact details below.
10. Children’s Privacy
The Service is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. International Transfers
The Service and the platforms it connects to may process information in countries other than your own, including the United States. By using the Service, you understand that information may be transferred to and processed in countries other than your own.
12. Third-Party Links
The Service may contain links to third-party websites and services. We are not responsible for their privacy practices and encourage you to read their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Last Updated” date, and for material changes we will also notify you by email or in the application. Continued use of the Service after changes take effect means you accept the updated Policy.
14. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:
- Company
- VersCa Beauty Corp
- Product
- SalonOne
- Address
- 1207 Delaware Avenue, Suite 3566, Wilmington, DE 19806
- Phone
- +1 (702) 937-4255
- Privacy email
- [email protected]
15. Consent
By using SalonOne, you consent to this Privacy Policy. A salon that connects its account confirms that it is allowed to share its customers’ information with us for the purposes described here.